• Anna Renadovna Shishkina Togliatti State University
Keywords: emotional burnout syndrome, EBS, stress phase symptoms, medical staff, stress factor, health protection


The World Health Organization considers that the emotional burnout syndrome (EBS) requires medical aid. The EBS triggers the manifestation of some psychiatric and psychosomatic disorders, causes the growth of cases of suicidal acts among medical staff. The scientists studying the burnout syndrome pay attention to the fact that its development is not limited to the professional sphere only and begins to manifest itself gradually in the personal life of a medical worker in his or her interactions with family members. A great number of research papers covered the study of different forms of professional deformations of medical staff; however, they do not completely reveal the EBS essence.       

The paper covers the study of the detection of burnout of medical workers of a maternity welfare center of different ages and with different professional activity experience. The author used the technique of diagnostics of the emotional burnout level developed by V.V. Boyko. This technique allowed detecting the main EBS symptoms with medical workers and determining such phases of stress development as the phase of tension, resistance, and burnout. The study carried out showed that the resistance phase of medical staff was manifested in 48 percent of cases of the respondents at the age of 30–40 and 66 percent of the respondents at the age of 50–60. This fact proves the existence of the defense mechanisms with people under test. During the formation of these symptoms, the deformation of a medical worker personality takes place what is manifested in the inadequate emotional reactions, conventional attitude to the performance of one’s job duties. At the stage of formation, each third medical worker demonstrates all three phases what highlights the fact that the most of medical workers, during their professional activity, experience psycho-emotional tension and stress encouraging the EBS development.  

Author Biography

Anna Renadovna Shishkina, Togliatti State University

graduate student


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Psychological Sciences